Here at Northbound, we understand that your travels don’t always go according to plan. Please review the following terms and conditions regarding our services:

Cancellation Policy:

• More than 24 hours before the tour: 100% refund

• Less than 24 hours before the tour: No Refund

We cannot be held accountable for any personal circumstances, changes in schedules, or other factors that may lead to the cancellation of a booking.

In the event that Northbound decides to cancel the tour due to severe weather, avalanche risk, or other unforeseen circumstances, we will make every effort to either reschedule your booking for a convenient time, subject to availability, or provide a full refund.

Notification of Alterations: If any alterations are made to the tour, we will notify you via email, phone call, and text message using the provided contact information. Please be aware on the day of your tour, as we will not be held responsible for lack of correspondence.

Assumption of Risk: Northbound assumes no responsibility for any loss or damage in the event of an accident.

Minimum Participation Requirement: We require a minimum of 1 guest to run our summer tours and 2 guests to run our Northern Lights tours.

Appropriate Dress Code: Dressing appropriately for our tours is a must. Please check out our FAQ page for clothing information.

Fitness Level Requirement: Participation in our tours requires a reasonable level of fitness, as we frequently traverse rough terrain, deep snow, and slippery conditions.

Photographic Usage: We reserve the right to use any of our photographs for promotional purposes. If you prefer that we do not use photos of you, please let us know.

Dietary Requirements and Food Allergies: Please make sure that you have informed us of your dietary requirements and any food allergies at the time of booking.

Travel Insurance: We strongly advise all participants to have adequate travel insurance to cover any unforeseen circumstances.
Responsibility for Children: Any children on tour must be under the responsibility of their parent / guardian at all times.

By booking a tour with Northbound, you agree to abide by these terms and conditions. If you have any questions or concerns, please don't hesitate to contact us.